Unclear which systems to choose and how to connect them.
We put together the set of systems before opening: ready tools, integrations and custom solutions only where needed.
Who we help
Who we work with
At a leisure venue several people decide about change, and each sees it from a different angle. Here is what they deal with most often and how we help.
Role 01
Investor or opening team
Builds a venue from scratch or opens a new location. Watches the opening date, the budget and a team that is only just forming.
„A few months to opening, and booking, rotas, equipment and service are still in spreadsheets and phone calls.”
Goals
- opening on time
- booking working from day one
- a team that knows the procedures
- order in equipment, warranties and service
ProblemHow we help
Rota, training and permissions for a new team in spreadsheets.
Shift rota, training and station permissions in one place, with reminders.
Equipment, warranties and inspections scattered across invoices and emails.
An equipment register with QR codes, warranties, manuals and inspection dates.
Suppliers, subcontractors and service only on the phone.
A directory of contacts and service contracts linked to equipment, with service requests and history.
Booking and birthday sales must start before opening.
Online booking live a few weeks before the first guest.
Role 02
Owner or management
Decides on investments and is responsible for the venue's financial result.
„I want to know what to invest in so guests come back and costs do not grow.”
Goals
- higher revenue per guest
- more return visits
- predictable staff costs
- investments with measurable results
ProblemHow we help
Investing in attractions and systems without knowing they will pay off.
We start with a small test in one zone, with a measurable goal. You only expand what has shown results.
Guests come once and do not return.
We design reasons to return: progress, personal bests, results saved after the visit and challenges for next time.
Staff costs keep rising.
We automate booking, entry and reporting so the same team can serve more guests.
Not enough data for decisions.
We bring data from booking, entry and attractions into one place: traffic, occupancy, results.
The venue depends on a single system vendor.
We integrate existing systems and make sure the data belongs to the venue.
Role 03
Venue manager
Runs day-to-day operations: rota, guest service, tills and attraction uptime.
„I want the day to run without queues, chaos at the till or faults I hear about from customers.”
Goals
- smooth service at peak times
- attractions that work
- less manual work
- a calmer team
ProblemHow we help
Queues at the till and entrance at weekends.
Online booking with capacity limits, QR tickets, RFID/NFC wristbands and entry without retyping data.
Hears about faults from customers.
QR codes at attractions: a report from a guest or staff member goes straight to the right person, with a status.
Birthday and group bookings live in a notebook, on the phone and in email.
One booking calendar with confirmations and reminders for guests.
New staff take a long time to get up to speed.
Simple processes and tools that can be explained in three sentences.
Scores, times and points counted by hand.
Automatic measurement and results on a screen or the guest's phone.
Role 04
Marketing and sales
Responsible for attracting guests, campaigns, social media and selling packages.
„I need reasons for guests to come back and tell their friends about us.”
Goals
- more return visits
- content for social media
- selling birthdays, groups and corporate events
- knowing guests better
ProblemHow we help
No contact with guests after the visit.
Results, personal bests and visit history available afterwards, with a natural opt-in for contact.
Hard to stand out from competitors.
A unique experience fitted to the venue: game mechanics, challenges, seasonal leaderboards.
Campaigns without measurable results.
Codes and links tracked from campaign to booking.
Not enough content for social media.
Moments guests want to share: personal bests, badges, group results.
Selling birthdays and groups takes many phone calls.
Online package booking with a clear offer and available dates.
Role 05
Technician and maintenance
Keeps attractions, devices and systems running.
„I want to know about a fault before a guest sees it, and not hunt for reports on scraps of paper.”
Goals
- fast response to faults
- repair history
- predictable inspections
- simple, resilient systems
ProblemHow we help
Reports arrive on paper, by text message and by word of mouth.
One report flow from QR codes, with a status: new, in progress, closed.
No history of faults.
Report statistics per attraction show what breaks most often.
Inspections and checklists on paper.
Digital checklists opened from a QR code on the device.
Systems stop working without internet.
Local solutions that work offline and sync later.
Hardware and software from many vendors.
We integrate and document them so the venue does not depend on one person.
Segments
Solutions for your type of venue.
01
New venue from scratch
Opening a venue? Booking, team, equipment, faults and suppliers organised before the first guest.
See solutions →02Mini golf
Digital scorecards, leaderboards and reasons to come back to the course.
See solutions →03Trampoline parks
Slot booking, fast entry and skill progression.
See solutions →04Amusement parks
Connected systems, fast fault response and a consistent guest journey.
See solutions →05Play centres
Birthdays, booking and calmer service for parents.
See solutions →06Activity centres
Ninja courses, climbing walls, laser tag: timing, results and leaderboards.
See solutions →07Events
Festivals, corporate and outdoor events: entry, wristbands, queues and engagement.
See solutions →08Water parks
Water parks and pools: wristbands, time on site, occupancy and safety.
See solutions →09Outdoor attractions
Zoos, arboretums, gardens, open-air museums and education parks: visits that engage.
See solutions →10Manufacturers and integrators
Attraction manufacturers, distributors and installers: gamification, automation, CRM and integrations at your clients.
See solutions →11Escape rooms
Slot booking, room resets, the game master and a result worth sharing.
See solutions →12Arcades
Machines and games: tokens on a wristband, machine faults, leaderboards and birthdays.
See solutions →Contact
Recognise your problem?
Tell us your role and what you want to change. We will suggest a first small step.