Operations
Fault reports
Before
Guests look for staff, the message gets lost, nobody knows whether someone is on it.
After
Guests scan the QR code at the attraction; staff get a notification with the place and time.
We help trampoline parks, mini golf courses and play centres run more smoothly.
Less paperwork. More time for guests.
Fault reporting, bookings, wristbands, game scores and POS integrations — all designed to make daily operations easier.
Start with one attraction. Expand when you're ready.
From paper to systems
Most venues are somewhere along the way
There is no need to skip stages. We help you reach the next one.
- 01
Paper and phone calls
Fault reports, bookings and scores live on paper and in staff's heads.
- 02
First tools
Online booking, QR codes at attractions, a scorecard on the phone.
- 03
Connected systems
Till, tickets, wristbands and fault reports work in one flow.
- 04
A data-driven venue
You know what breaks, when it gets busy and what brings guests back.
The bill
Manual work costs money too
Nobody sends an invoice for it. Enter how many hours a week it takes at your venue.
We will show what you can win backWorking together
Three ways to start
From a tool you set up yourself to a system built for your venue.
Ready-made tools
Spotivo for QR fault reporting and Puttly for mini golf. You set up the account; we help with the rollout.
- Runs in the browser
- No app for guests
- Live in a day
Automation and integrations
We connect till, tickets, booking, wristbands and fault reports so staff stop retyping data.
- No system replacement
- RFID/NFC wristbands
- Notifications
Guest experience and custom builds
Scores, personal bests and challenges at attractions, devices with readers, systems that work offline.
- Gamification
- Devices and sensors
- New venues from scratch
Why Amuzando
How we differ from companies that build "systems for everyone"
We know leisure venues
We specialise in parks, courses, play centres and attractions. We know what a Saturday queue at the entrance looks like.
We have our own working products
Spotivo and Puttly already run in the browser. You can try them before you talk to us.
We start with a small test
One attraction or one zone. We only extend what works.
No app for guests
Guests scan a QR code and use it straight away. Where needed, the system also works offline.
We design, build and maintain
One team from the idea to support after launch. No hand-offs between companies.
In practice
What processes look like before and after
Typical processes at leisure venues and how they change with our tools.
Spotivo
Mini golf
Scorecard
Before
Paper cards, pencils and adding up points at the end.
After
Players keep score on their phones; the whole group's result is live.
Sales
Bookings and birthday parties
Before
Phone calls, a notebook and retyping dates into a spreadsheet.
After
Guests pick a slot online, the venue confirms, slots never double up.
Entry and bar
Tokens and time on site
Before
Paper tokens, counting at the till and disputes about entry time.
After
One RFID wristband for entry, tokens and exit, with history at reception.
Contact
Let's talk about your venue
Write a few sentences about what you want to change. We will reply with a first small step.
- No specification or chosen technology needed
- We reply to every message
- The first step is a small test
Or email us directlykontakt@amuzando.com
Do we have to replace our current systems?
We do not assume so. First we check what already works at the venue: the till, ticketing, data exports, APIs. Often it is enough to connect existing systems and add the missing piece.
How big is the first step?
One attraction, one zone or one process. A small test shows how guests and staff behave before you decide on a larger rollout.
Do guests have to install an app?
No. Our tools run in the phone's browser. A guest scans a QR code and uses them straight away.
What if the venue has no stable internet?
Where it matters, we design solutions that run locally, survive a lost connection and do not depend on a single vendor.
How much does it cost?
You can try Spotivo and Puttly yourself. The cost of a rollout or a custom solution depends on the scope, so we quote it after a conversation, starting with a small test.