Segment · Activity centres

An activity centre where every result counts.

We help ninja courses, climbing walls, laser tag arenas and other activity centres measure results, build progress and automate service.

Challenges

Problems we solve in this segment

Some problems are solved by our ready-made tools, others need an implementation or a custom solution. Many of them recur in other types of venue.

Key: Tool ready-made Amuzando toolService: implementation or custom solution

Guest experience4

01

Scores on paper

Problem

Times measured with a stopwatch and written down by hand.

Our answer

Timing with NFC/RFID wristbands and sensors, results on screen and in the player's history straight away.

Also in: Mini golf, Trampoline parks, Events, Water parks, Escape rooms, Arcades

02

Guests do not return

Problem

Guests come once, and the next visit is no different.

Our answer

We design reasons to return: progress, personal bests, challenges and seasonal leaderboards.

Also in: Mini golf, Trampoline parks, Amusement parks, Play centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades

03

Feedback only lands on Google

Problem

You learn about problems from reviews, after the guest has left.

Our answer

A QR code for quick feedback during the visit. Issues go to staff, and happy guests get a review link.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades

04

Queues and waiting

Problem

Queues at the till, entrance or attractions spoil the visit.

Our answer

Timed booking, faster entry, waiting time information and something to do while waiting.

Also in: Mini golf, Trampoline parks, Amusement parks, Events, Water parks, Outdoor attractions

Sales and booking3

05

Bookings by hand

Problem

Bookings by phone, Messenger and in a notebook, with no capacity limit.

Our answer

Online booking with capacity limits, confirmation and reminders. The venue approves each request.

Tool Booking Coming soon

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Water parks, Outdoor attractions, Escape rooms

06

Birthdays and groups by phone

Problem

Birthdays, school trips and corporate groups take many calls and emails.

Our answer

Online packages with a choice of date, room and extras, plus automatic messages.

Tool Booking Coming soon

Also in: New venue from scratch, Mini golf, Trampoline parks, Play centres, Water parks, Outdoor attractions, Escape rooms, Arcades

07

Waivers on site

Problem

Paper waivers and consents filled in at the entrance lengthen the queue.

Our answer

Online waivers before the visit, linked to the booking and checked at entry with one scan.

Also in: Trampoline parks, Play centres

Operations and service5

08

Faults reported too late

Problem

You hear about faults from customers or a note at reception.

Our answer

A QR code at the attraction: the report goes straight to the right person, with a status and statistics.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades

09

No view of occupancy

Problem

Nobody knows how many people are in the venue or in each zone.

Our answer

Live occupancy monitoring from bookings, entry and sensors, with an alert at the limit.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Events, Water parks, Outdoor attractions, Arcades

10

Manual entry and time control

Problem

Checking who came in and how long they have stayed is done by eye.

Our answer

RFID/NFC wristbands or QR tickets with time control and surcharges.

Tool Bandly Coming soonService: automation

Also in: New venue from scratch, Trampoline parks, Amusement parks, Play centres, Events, Water parks

11

Inspections on paper

Problem

Daily inspections and safety checklists are on paper or not done at all.

Our answer

Digital checklists opened from a QR code on the device, with history and reminders.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades

12

Information lost between shifts

Problem

Important information for staff gets lost between shifts and messengers.

Our answer

Notifications and tasks for the team, connected to bookings and reports.

Also in: New venue from scratch, Trampoline parks, Amusement parks, Play centres, Events, Water parks, Outdoor attractions, Escape rooms

Back office and data4

13

Manual back office

Problem

Daily reports, till reconciliation, accounting exports and rotas done by hand.

Our answer

Automatic reports and exports, tills connected to accounting, less work after closing.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades

14

Systems that do not talk

Problem

Tills, booking, ticketing and attractions all run separately.

Our answer

API integrations and data sync, without replacing systems that already work.

Also in: New venue from scratch, Trampoline parks, Amusement parks, Play centres, Water parks, Outdoor attractions, Escape rooms, Arcades

15

No data for decisions

Problem

Decisions on prices, opening hours and investments are made by gut feeling.

Our answer

One view of the data: traffic, occupancy, sales, attraction results and reports.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades

16

No contact after the visit

Problem

Once the guest leaves, there is no way to invite them back.

Our answer

Results and visit history available afterwards, with a natural opt-in for contact.

Also in: Mini golf, Trampoline parks, Amusement parks, Play centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades

Guest experience

What we can improve for guests

  • personal bests and progress
  • leaderboards and leagues
  • team challenges
  • results to show friends
Automation

What we can take off your staff

  • automatic timing
  • results screens
  • session booking
  • fault reports
  • offline operation
Tools

Tools for this segment

BComing soon

Booking

Online booking of time slots, sessions and birthdays.

In development
SLive

Spotivo

Reports from QR codes at attractions, with a ticket flow and statistics.

Open the tool ↗
Who we help

Owner, manager, marketing or technician — each has different problems.

See roles and their problems →

Want to measure results at your centre?

Describe your venue and the problem. We will suggest a first small test.