Visits without engagement
Problem
Visitors walk past enclosures, signs and attractions without stopping.
Our answer
Outdoor games, QR quests, badge collecting and tasks that lead people across the site.
Also in: Events, Outdoor attractions
Segment · Amusement parks
An amusement park where systems talk to each other.
We help amusement parks connect ticketing, tills, booking and attractions, respond faster to faults and design the visit from entry to return.
Challenges
Problems we solve in this segment
Some problems are solved by our ready-made tools, others need an implementation or a custom solution. Many of them recur in other types of venue.
Key: Tool ready-made Amuzando toolService: implementation or custom solution
Guest experience4
Guests do not return
Problem
Guests come once, and the next visit is no different.
Our answer
We design reasons to return: progress, personal bests, challenges and seasonal leaderboards.
Also in: Mini golf, Trampoline parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades
Feedback only lands on Google
Problem
You learn about problems from reviews, after the guest has left.
Our answer
A QR code for quick feedback during the visit. Issues go to staff, and happy guests get a review link.
Also in: New venue from scratch, Mini golf, Trampoline parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades
Queues and waiting
Problem
Queues for attractions spoil the experience.
Our answer
Waiting time information, a virtual queue and something to do while queuing.
Also in: Mini golf, Trampoline parks, Activity centres, Events, Water parks, Outdoor attractions
Sales and booking3
Bookings by hand
Problem
Bookings by phone, Messenger and in a notebook, with no capacity limit.
Our answer
Online booking with capacity limits, confirmation and reminders. The venue approves each request.
Tool Booking Coming soon
Also in: New venue from scratch, Mini golf, Trampoline parks, Play centres, Activity centres, Water parks, Outdoor attractions, Escape rooms
Physical tokens and cards for machines
Problem
Bags of tokens, coins and cards that get lost and have to be counted and reconciled.
Our answer
Bandly: tokens on an RFID wristband. Each machine and attraction has its own token price, and reception tops up the wristband.
Tool Bandly Coming soonService: automation
Also in: Events, Arcades
Tickets and passes only at the till
Problem
Tickets, passes and vouchers sold only on site.
Our answer
Online sales connected to the till and entry system, with no retyping.
Also in: New venue from scratch, Mini golf, Trampoline parks, Play centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades
Operations and service5
Faults reported too late
Problem
You hear about faults from customers or a note at reception.
Our answer
A QR code at the attraction: the report goes straight to the right person, with a status and statistics.
Also in: New venue from scratch, Mini golf, Trampoline parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades
No view of occupancy
Problem
Nobody knows how many people are in the venue or in each zone.
Our answer
Live occupancy monitoring from bookings, entry and sensors, with an alert at the limit.
Also in: New venue from scratch, Mini golf, Trampoline parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Arcades
Manual entry and time control
Problem
Checking who came in and how long they have stayed is done by eye.
Our answer
RFID/NFC wristbands or QR tickets with time control and surcharges.
Tool Bandly Coming soonService: automation
Also in: New venue from scratch, Trampoline parks, Play centres, Activity centres, Events, Water parks
Inspections on paper
Problem
Daily inspections and safety checklists are on paper or not done at all.
Our answer
Digital checklists opened from a QR code on the device, with history and reminders.
Also in: New venue from scratch, Mini golf, Trampoline parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades
Information lost between shifts
Problem
Important information for staff gets lost between shifts and messengers.
Our answer
Notifications and tasks for the team, connected to bookings and reports.
Also in: New venue from scratch, Trampoline parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms
Back office and data4
Manual back office
Problem
Daily reports, till reconciliation, accounting exports and rotas done by hand.
Our answer
Automatic reports and exports, tills connected to accounting, less work after closing.
Also in: New venue from scratch, Mini golf, Trampoline parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades
Systems that do not talk
Problem
Tills, booking, ticketing and attractions all run separately.
Our answer
API integrations and data sync, without replacing systems that already work.
Also in: New venue from scratch, Trampoline parks, Play centres, Activity centres, Water parks, Outdoor attractions, Escape rooms, Arcades
No data for decisions
Problem
Decisions on prices, opening hours and investments are made by gut feeling.
Our answer
One view of the data: traffic, occupancy, sales, attraction results and reports.
Also in: New venue from scratch, Mini golf, Trampoline parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades
No contact after the visit
Problem
Once the guest leaves, there is no way to invite them back.
Our answer
Results and visit history available afterwards, with a natural opt-in for contact.
Also in: Mini golf, Trampoline parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades
What we can improve for guests
- missions and a route through the park
- collecting badges and achievements
- results at attractions and on screens
- reasons to return next season
What we can take off your staff
- ticketing and POS integrations
- fault report flow
- notifications for staff
- traffic and occupancy reports
- solutions that work offline
Tools
Tools for this segment
Live
Spotivo
Reports from QR codes at attractions, with a ticket flow and statistics.
Open the tool ↗Coming soon
Booking
Online booking of time slots, sessions and birthdays.
In developmentWho we help
See roles and their problems →Owner, manager, marketing or technician — each has different problems.
Want to connect the systems in your park?
Describe your venue and the problem. We will suggest a first small test.