We help investors and opening teams launch the systems of a leisure venue from day one: booking, team rota, equipment list, fault reporting and contact with suppliers, subcontractors and service providers. We work alongside the design studio and attraction manufacturers.
Some problems are solved by our ready-made tools, others need an implementation or a custom solution. Many of them recur in other types of venue.
Tills, booking, ticketing, rotas and fault reporting: it is unclear where to start and what connects to what.
Before opening we put together the set of systems: ready tools where they are enough, integrations and custom solutions where needed.
Recruitment, shift rotas, training and permissions for a new team run in spreadsheets and messengers.
Rota, staff availability, training and station permissions in one place, with reminders about deadlines.
Devices, warranties, manuals and inspection dates scattered across emails, binders and invoices.
An equipment register: each device with a QR code, warranty, manual, repair history and inspection dates.
Contacts, service contracts and supplier requests get lost in emails and phone calls.
A directory of suppliers, subcontractors and service providers linked to equipment: who services it, which contract, service requests with history.
A new team does not know the opening, closing and safety procedures, and the knowledge sits with one person.
Digital opening, closing and inspection checklists plus instructions at each station, opened from a QR code.
You learn about problems from reviews, after the guest has left.
A QR code for quick feedback during the visit. Issues go to staff, and happy guests get a review link.
Also in: Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades
Booking has to work from day one, before a sales team exists.
Online booking live before opening: slots, limits, birthdays and groups, confirmations without phone calls.
Also in: Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Water parks, Outdoor attractions, Escape rooms
Birthdays, school trips and corporate groups take many calls and emails.
Online packages with a choice of date, room and extras, plus automatic messages.
Also in: Mini golf, Trampoline parks, Play centres, Activity centres, Water parks, Outdoor attractions, Escape rooms, Arcades
Tickets, passes and vouchers sold only on site.
Online sales connected to the till and entry system, with no retyping.
Also in: Mini golf, Trampoline parks, Amusement parks, Play centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades
The first weeks bring faults in new equipment, and warranties have deadlines.
QR fault reports from day one, linked to the equipment register and warranty service.
Also in: Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades
Nobody knows how many people are in the venue or in each zone.
Live occupancy monitoring from bookings, entry and sensors, with an alert at the limit.
Also in: Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Arcades
Checking who came in and how long they have stayed is done by eye.
RFID/NFC wristbands or QR tickets with time control and surcharges.
Also in: Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks
Handovers and first inspections of new attractions.
Handover and inspection checklists assigned to devices, with history from day one.
Also in: Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades
Important information for staff gets lost between shifts and messengers.
Notifications and tasks for the team, connected to bookings and reports.
Also in: Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms
Daily reports, till reconciliation, accounting exports and rotas done by hand.
Automatic reports and exports, tills connected to accounting, less work after closing.
Also in: Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades
Tills, booking, ticketing and attractions all run separately.
API integrations and data sync, without replacing systems that already work.
Also in: Trampoline parks, Amusement parks, Play centres, Activity centres, Water parks, Outdoor attractions, Escape rooms, Arcades
Decisions on prices, opening hours and investments are made by gut feeling.
One view of the data: traffic, occupancy, sales, attraction results and reports.
Also in: Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades
Online booking of time slots, sessions and groups.
In developmentReports and feedback from QR codes, with a ticket flow and statistics.
Open the tool ↗RFID wristbands: entry, tokens for bar and attractions, exit with history.
In developmentDescribe your venue and the problem. We will suggest a first small test.
