Scores on paper
Problem
Stands and games at the event have no results.
Our answer
Game results on the participant's phone and live leaderboards on screens.
Also in: Mini golf, Trampoline parks, Activity centres, Water parks, Escape rooms, Arcades
Segment · Events
An event where everything works from the first minute.
We help organisers of festivals, corporate events and outdoor shows let guests in quickly, settle tokens and wristbands, and engage participants during the event.
Challenges
Problems we solve in this segment
Some problems are solved by our ready-made tools, others need an implementation or a custom solution. Many of them recur in other types of venue.
Key: Tool ready-made Amuzando toolService: implementation or custom solution
Guest experience5
Visits without engagement
Problem
Visitors walk past enclosures, signs and attractions without stopping.
Our answer
Outdoor games, QR quests, badge collecting and tasks that lead people across the site.
Also in: Amusement parks, Outdoor attractions
Guests do not return
Problem
Guests come once, and the next visit is no different.
Our answer
We design reasons to return: progress, personal bests, challenges and seasonal leaderboards.
Also in: Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Water parks, Outdoor attractions, Escape rooms, Arcades
Feedback only lands on Google
Problem
You learn about problems from reviews, after the guest has left.
Our answer
A QR code for quick feedback during the visit. Issues go to staff, and happy guests get a review link.
Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Water parks, Outdoor attractions, Escape rooms, Arcades
Queues and waiting
Problem
Queues at entry and bars when the event opens.
Our answer
QR tickets, wristbands with tokens and staggered entry times.
Also in: Mini golf, Trampoline parks, Amusement parks, Activity centres, Water parks, Outdoor attractions
Sales and booking2
Physical tokens and cards for machines
Problem
Bags of tokens, coins and cards that get lost and have to be counted and reconciled.
Our answer
Bandly: tokens on an RFID wristband. Each machine and attraction has its own token price, and reception tops up the wristband.
Tool Bandly Coming soonService: automation
Also in: Amusement parks, Arcades
Tickets and passes only at the till
Problem
Tickets, passes and vouchers sold only on site.
Our answer
Online sales connected to the till and entry system, with no retyping.
Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Water parks, Outdoor attractions, Escape rooms, Arcades
Operations and service5
Faults reported too late
Problem
You hear about faults from customers or a note at reception.
Our answer
A QR code at the attraction: the report goes straight to the right person, with a status and statistics.
Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Water parks, Outdoor attractions, Escape rooms, Arcades
No view of occupancy
Problem
Nobody knows how many people are in the venue or in each zone.
Our answer
Live occupancy monitoring from bookings, entry and sensors, with an alert at the limit.
Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Water parks, Outdoor attractions, Arcades
Manual entry and time control
Problem
Entry, zones and bar tokens on separate tickets.
Our answer
Bandly: an RFID wristband for entry and tokens for bars and attractions, with usage history.
Tool Bandly Coming soonService: automation
Also in: New venue from scratch, Trampoline parks, Amusement parks, Play centres, Activity centres, Water parks
Inspections on paper
Problem
Daily inspections and safety checklists are on paper or not done at all.
Our answer
Digital checklists opened from a QR code on the device, with history and reminders.
Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Water parks, Outdoor attractions, Escape rooms, Arcades
Information lost between shifts
Problem
Important information for staff gets lost between shifts and messengers.
Our answer
Notifications and tasks for the team, connected to bookings and reports.
Also in: New venue from scratch, Trampoline parks, Amusement parks, Play centres, Activity centres, Water parks, Outdoor attractions, Escape rooms
Back office and data3
Manual back office
Problem
Daily reports, till reconciliation, accounting exports and rotas done by hand.
Our answer
Automatic reports and exports, tills connected to accounting, less work after closing.
Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Water parks, Outdoor attractions, Escape rooms, Arcades
No data for decisions
Problem
Decisions on prices, opening hours and investments are made by gut feeling.
Our answer
One view of the data: traffic, occupancy, sales, attraction results and reports.
Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Water parks, Outdoor attractions, Escape rooms, Arcades
No contact after the visit
Problem
Once the guest leaves, there is no way to invite them back.
Our answer
Results and visit history available afterwards, with a natural opt-in for contact.
Also in: Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Water parks, Outdoor attractions, Escape rooms, Arcades
What we can improve for guests
- games and challenges at stands
- live leaderboards on screens
- quests and badge collecting across the site
- results and keepsakes after the event
What we can take off your staff
- QR tickets and fast entry
- RFID wristbands with tokens for bars and attractions
- zone occupancy monitoring
- crew reports and communication
- post-event reports
Tools
Tools for this segment
Coming soon
Bandly
RFID wristbands: entry, tokens for bar and attractions, exit with history.
In developmentLive
Spotivo
Reports and feedback from QR codes, with a ticket flow and statistics.
Open the tool ↗Who we help
See roles and their problems →Owner, manager, marketing or technician — each has different problems.
Planning an event and want to avoid queues?
Describe your venue and the problem. We will suggest a first small test.