Visits without engagement
Problem
Visitors walk past enclosures, signs and attractions without stopping.
Our answer
Outdoor games, QR quests, badge collecting and tasks that lead people across the site.
Also in: Amusement parks, Events
Segment · Outdoor attractions
A visit that draws people in instead of walking past signs.
We help zoos, arboretums, botanical gardens, open-air museums and education parks turn a visit into an adventure, handle school groups and understand traffic across the site.
Challenges
Problems we solve in this segment
Some problems are solved by our ready-made tools, others need an implementation or a custom solution. Many of them recur in other types of venue.
Key: Tool ready-made Amuzando toolService: implementation or custom solution
Guest experience4
Guests do not return
Problem
Guests come once, and the next visit is no different.
Our answer
We design reasons to return: progress, personal bests, challenges and seasonal leaderboards.
Also in: Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Escape rooms, Arcades
Feedback only lands on Google
Problem
You learn about problems from reviews, after the guest has left.
Our answer
A QR code for quick feedback during the visit. Issues go to staff, and happy guests get a review link.
Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Escape rooms, Arcades
Queues and waiting
Problem
Queues at the till, entrance or attractions spoil the visit.
Our answer
Timed booking, faster entry, waiting time information and something to do while waiting.
Also in: Mini golf, Trampoline parks, Amusement parks, Activity centres, Events, Water parks
Sales and booking3
Bookings by hand
Problem
School trips and groups booked by email.
Our answer
Online group booking with a choice of date, guide and activities.
Tool Booking Coming soon
Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Water parks, Escape rooms
Birthdays and groups by phone
Problem
Birthdays, school trips and corporate groups take many calls and emails.
Our answer
Online packages with a choice of date, room and extras, plus automatic messages.
Tool Booking Coming soon
Also in: New venue from scratch, Mini golf, Trampoline parks, Play centres, Activity centres, Water parks, Escape rooms, Arcades
Tickets and passes only at the till
Problem
Tickets, passes and vouchers sold only on site.
Our answer
Online sales connected to the till and entry system, with no retyping.
Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Events, Water parks, Escape rooms, Arcades
Operations and service4
Faults reported too late
Problem
You hear about faults from customers or a note at reception.
Our answer
A QR code at the attraction: the report goes straight to the right person, with a status and statistics.
Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Escape rooms, Arcades
No view of occupancy
Problem
Nobody knows how many people are in the venue or in each zone.
Our answer
Live occupancy monitoring from bookings, entry and sensors, with an alert at the limit.
Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Arcades
Inspections on paper
Problem
Daily inspections and safety checklists are on paper or not done at all.
Our answer
Digital checklists opened from a QR code on the device, with history and reminders.
Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Escape rooms, Arcades
Information lost between shifts
Problem
Important information for staff gets lost between shifts and messengers.
Our answer
Notifications and tasks for the team, connected to bookings and reports.
Also in: New venue from scratch, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Escape rooms
Back office and data4
Manual back office
Problem
Daily reports, till reconciliation, accounting exports and rotas done by hand.
Our answer
Automatic reports and exports, tills connected to accounting, less work after closing.
Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Escape rooms, Arcades
Systems that do not talk
Problem
Tills, booking, ticketing and attractions all run separately.
Our answer
API integrations and data sync, without replacing systems that already work.
Also in: New venue from scratch, Trampoline parks, Amusement parks, Play centres, Activity centres, Water parks, Escape rooms, Arcades
No data for decisions
Problem
Decisions on prices, opening hours and investments are made by gut feeling.
Our answer
One view of the data: traffic, occupancy, sales, attraction results and reports.
Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Escape rooms, Arcades
No contact after the visit
Problem
Once the guest leaves, there is no way to invite them back.
Our answer
Results and visit history available afterwards, with a natural opt-in for contact.
Also in: Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Escape rooms, Arcades
What we can improve for guests
- outdoor games and QR quests
- badge collecting and a visitor passport
- educational tasks for schools
- seasonal routes and reasons to return
What we can take off your staff
- group and school booking
- online tickets and fast entry
- site traffic and occupancy
- fault reports and feedback via QR
- seasonal reports
Tools
Tools for this segment
Coming soon
Booking
Online booking of time slots, sessions and groups.
In developmentLive
Spotivo
Reports and feedback from QR codes, with a ticket flow and statistics.
Open the tool ↗Who we help
See roles and their problems →Owner, manager, marketing or technician — each has different problems.
Want visitors to engage with the visit?
Describe your venue and the problem. We will suggest a first small test.