Segment · Escape rooms

An escape room where staff focus on the game, not paperwork.

We help escape rooms fill slots without phone calls, reset rooms quickly, support the game master and give players a result they want to share.

Challenges

Problems we solve in this segment

Some problems are solved by our ready-made tools, others need an implementation or a custom solution. Many of them recur in other types of venue.

Key: Tool ready-made Amuzando toolService: implementation or custom solution

Guest experience3

01

Scores on paper

Problem

The team's result disappears when they leave the room.

Our answer

A time leaderboard for each room and a team photo with the result, sent after the game.

Also in: Mini golf, Trampoline parks, Activity centres, Events, Water parks, Arcades

02

Guests do not return

Problem

Guests come once, and the next visit is no different.

Our answer

We design reasons to return: progress, personal bests, challenges and seasonal leaderboards.

Also in: Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Arcades

03

Feedback only lands on Google

Problem

You learn about problems from reviews, after the guest has left.

Our answer

A QR code for quick feedback during the visit. Issues go to staff, and happy guests get a review link.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Arcades

Sales and booking3

04

Bookings by hand

Problem

Slots booked by phone, with no time for a reset.

Our answer

Online slot booking with an automatic room-reset buffer and a reminder for the team.

Tool Booking Coming soon

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Water parks, Outdoor attractions

05

Birthdays and groups by phone

Problem

Birthdays, school trips and corporate groups take many calls and emails.

Our answer

Online packages with a choice of date, room and extras, plus automatic messages.

Tool Booking Coming soon

Also in: New venue from scratch, Mini golf, Trampoline parks, Play centres, Activity centres, Water parks, Outdoor attractions, Arcades

06

Tickets and passes only at the till

Problem

Tickets, passes and vouchers sold only on site.

Our answer

Online sales connected to the till and entry system, with no retyping.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Events, Water parks, Outdoor attractions, Arcades

Operations and service4

07

The game master runs the game by hand

Problem

Time, hints and puzzle state tracked on paper and several screens.

Our answer

A game master panel: game time, hints, puzzle and prop state in one place, including effect control.

08

Faults reported too late

Problem

A sticking puzzle is discovered mid-game.

Our answer

Fault reports for puzzles and props from QR codes, with repair history.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Arcades

09

Inspections on paper

Problem

Rooms reset from memory, and a missing prop ruins the game.

Our answer

A reset checklist opened from a QR code in the room: every item checked before the next team enters.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Arcades

10

Information lost between shifts

Problem

Important information for staff gets lost between shifts and messengers.

Our answer

Notifications and tasks for the team, connected to bookings and reports.

Also in: New venue from scratch, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions

Back office and data4

11

Manual back office

Problem

Daily reports, till reconciliation, accounting exports and rotas done by hand.

Our answer

Automatic reports and exports, tills connected to accounting, less work after closing.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Arcades

12

Systems that do not talk

Problem

Tills, booking, ticketing and attractions all run separately.

Our answer

API integrations and data sync, without replacing systems that already work.

Also in: New venue from scratch, Trampoline parks, Amusement parks, Play centres, Activity centres, Water parks, Outdoor attractions, Arcades

13

No data for decisions

Problem

Decisions on prices, opening hours and investments are made by gut feeling.

Our answer

One view of the data: traffic, occupancy, sales, attraction results and reports.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Arcades

14

No contact after the visit

Problem

Once the guest leaves, there is no way to invite them back.

Our answer

Results and visit history available afterwards, with a natural opt-in for contact.

Also in: Mini golf, Trampoline parks, Amusement parks, Play centres, Activity centres, Events, Water parks, Outdoor attractions, Arcades

Guest experience

What we can improve for guests

  • a time leaderboard for each room
  • team photo and result after the game
  • a series of rooms and a reason to return
  • difficulty matched to the group
Automation

What we can take off your staff

  • slot booking with reset buffers
  • room reset checklists
  • game master panel: time and hints
  • fault reports for puzzles and props
  • vouchers and corporate bookings
Tools

Tools for this segment

BComing soon

Booking

Online booking of time slots, sessions and groups.

In development
SLive

Spotivo

Reports and feedback from QR codes, with a ticket flow and statistics.

Open the tool ↗
Who we help

Owner, manager, marketing or technician — each has different problems.

See roles and their problems →

Want to fill slots and simplify room resets?

Describe your venue and the problem. We will suggest a first small test.