Segment · Play centres

A play centre where birthday parties almost organise themselves.

We help play centres organise birthday bookings, speed up service for parents and plan the visit so kids want to come back.

Challenges

Problems we solve in this segment

Some problems are solved by our ready-made tools, others need an implementation or a custom solution. Many of them recur in other types of venue.

Key: Tool ready-made Amuzando toolService: implementation or custom solution

Guest experience2

01

Guests do not return

Problem

Guests come once, and the next visit is no different.

Our answer

We design reasons to return: progress, personal bests, challenges and seasonal leaderboards.

Also in: Mini golf, Trampoline parks, Amusement parks, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades

02

Feedback only lands on Google

Problem

You learn about problems from reviews, after the guest has left.

Our answer

A QR code for quick feedback during the visit. Issues go to staff, and happy guests get a review link.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades

Sales and booking4

03

Bookings by hand

Problem

Bookings by phone, Messenger and in a notebook, with no capacity limit.

Our answer

Online booking with capacity limits, confirmation and reminders. The venue approves each request.

Tool Booking Coming soon

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Activity centres, Water parks, Outdoor attractions, Escape rooms

04

Birthdays and groups by phone

Problem

Birthdays booked by phone and in a notebook.

Our answer

Online birthday booking: date, room, package, confirmation and reminder for parents.

Tool Booking Coming soon

Also in: New venue from scratch, Mini golf, Trampoline parks, Activity centres, Water parks, Outdoor attractions, Escape rooms, Arcades

05

Waivers on site

Problem

Paper waivers and consents filled in at the entrance lengthen the queue.

Our answer

Online waivers before the visit, linked to the booking and checked at entry with one scan.

Also in: Trampoline parks, Activity centres

06

Tickets and passes only at the till

Problem

Tickets, passes and vouchers sold only on site.

Our answer

Online sales connected to the till and entry system, with no retyping.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Events, Water parks, Outdoor attractions, Escape rooms, Arcades

Operations and service5

07

Faults reported too late

Problem

You hear about faults from customers or a note at reception.

Our answer

A QR code at the attraction: the report goes straight to the right person, with a status and statistics.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades

08

No view of occupancy

Problem

Too many children in a zone at busy times.

Our answer

A child limit in booking and at entry, with live occupancy.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Activity centres, Events, Water parks, Outdoor attractions, Arcades

09

Manual entry and time control

Problem

Checking who came in and how long they have stayed is done by eye.

Our answer

RFID/NFC wristbands or QR tickets with time control and surcharges.

Tool Bandly Coming soonService: automation

Also in: New venue from scratch, Trampoline parks, Amusement parks, Activity centres, Events, Water parks

10

Inspections on paper

Problem

Daily inspections and safety checklists are on paper or not done at all.

Our answer

Digital checklists opened from a QR code on the device, with history and reminders.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades

11

Information lost between shifts

Problem

Important information for staff gets lost between shifts and messengers.

Our answer

Notifications and tasks for the team, connected to bookings and reports.

Also in: New venue from scratch, Trampoline parks, Amusement parks, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms

Back office and data4

12

Manual back office

Problem

Daily reports, till reconciliation, accounting exports and rotas done by hand.

Our answer

Automatic reports and exports, tills connected to accounting, less work after closing.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades

13

Systems that do not talk

Problem

Tills, booking, ticketing and attractions all run separately.

Our answer

API integrations and data sync, without replacing systems that already work.

Also in: New venue from scratch, Trampoline parks, Amusement parks, Activity centres, Water parks, Outdoor attractions, Escape rooms, Arcades

14

No data for decisions

Problem

Decisions on prices, opening hours and investments are made by gut feeling.

Our answer

One view of the data: traffic, occupancy, sales, attraction results and reports.

Also in: New venue from scratch, Mini golf, Trampoline parks, Amusement parks, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades

15

No contact after the visit

Problem

Once the guest leaves, there is no way to invite them back.

Our answer

Results and visit history available afterwards, with a natural opt-in for contact.

Also in: Mini golf, Trampoline parks, Amusement parks, Activity centres, Events, Water parks, Outdoor attractions, Escape rooms, Arcades

Guest experience

What we can improve for guests

  • adventures and missions for kids
  • tasks for birthday groups
  • a keepsake or result after the party
  • a reason to come back with parents
Automation

What we can take off your staff

  • birthday and package booking
  • reminders for parents
  • capacity control
  • digital checklists
  • fault reports
Tools

Tools for this segment

BComing soon

Booking

Online booking of time slots, sessions and birthdays.

In development
SLive

Spotivo

Reports from QR codes at attractions, with a ticket flow and statistics.

Open the tool ↗
Who we help

Owner, manager, marketing or technician — each has different problems.

See roles and their problems →

Want to organise birthdays at your play centre?

Describe your venue and the problem. We will suggest a first small test.