Solutions for your type of venue.
Mini golf, trampoline park, amusement park, play centre or activity centre. Each type of venue has different challenges, different guests and a different daily rhythm.
New venue from scratch
Opening a venue? Booking, team, equipment, faults and suppliers organised before the first guest.
See solutions →02Mini golf
Digital scorecards, leaderboards and reasons to come back to the course.
See solutions →03Trampoline parks
Slot booking, fast entry and skill progression.
See solutions →04Amusement parks
Connected systems, fast fault response and a consistent guest journey.
See solutions →05Play centres
Birthdays, booking and calmer service for parents.
See solutions →06Activity centres
Ninja courses, climbing walls, laser tag: timing, results and leaderboards.
See solutions →07Events
Festivals, corporate and outdoor events: entry, wristbands, queues and engagement.
See solutions →08Water parks
Water parks and pools: wristbands, time on site, occupancy and safety.
See solutions →09Outdoor attractions
Zoos, arboretums, gardens, open-air museums and education parks: visits that engage.
See solutions →10Manufacturers and integrators
Attraction manufacturers, distributors and installers: gamification, automation, CRM and integrations at your clients.
See solutions →11Escape rooms
Slot booking, room resets, the game master and a result worth sharing.
See solutions →12Arcades
Machines and games: tokens on a wristband, machine faults, leaderboards and birthdays.
See solutions →Many problems are shared across different venues.
An overview of typical problems, the types of venue where they appear and how we solve them: with a ready tool or as a service.
| Problem | New venue from scratch | Mini golf | Trampoline parks | Amusement parks | Play centres | Activity centres | Events | Water parks | Outdoor attractions | Manufacturers and integrators | Escape rooms | Arcades | Solution |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Opening a venue | |||||||||||||
| Choosing systems from scratchTills, booking, ticketing, rotas and fault reporting: it is unclear where to start and what connects to what. | |||||||||||||
| Team and rota in spreadsheetsRecruitment, shift rotas, training and permissions for a new team run in spreadsheets and messengers. | |||||||||||||
| No equipment listDevices, warranties, manuals and inspection dates scattered across emails, binders and invoices. | |||||||||||||
| Suppliers, subcontractors and service on the phoneContacts, service contracts and supplier requests get lost in emails and phone calls. | |||||||||||||
| Procedures only in someone's headA new team does not know the opening, closing and safety procedures, and the knowledge sits with one person. | |||||||||||||
| Guest experience | |||||||||||||
| Scores on paperPaper scorecards, stopwatches and counting points by hand. | |||||||||||||
| Visits without engagementVisitors walk past enclosures, signs and attractions without stopping. | |||||||||||||
| Guests do not returnGuests come once, and the next visit is no different. | |||||||||||||
| Feedback only lands on GoogleYou learn about problems from reviews, after the guest has left. | |||||||||||||
| Queues and waitingQueues at the till, entrance or attractions spoil the visit. | |||||||||||||
| Sales and booking | |||||||||||||
| Bookings by handBookings by phone, Messenger and in a notebook, with no capacity limit. | Tool Booking Coming soon | ||||||||||||
| Birthdays and groups by phoneBirthdays, school trips and corporate groups take many calls and emails. | Tool Booking Coming soon | ||||||||||||
| Physical tokens and cards for machinesBags of tokens, coins and cards that get lost and have to be counted and reconciled. | Tool Bandly Coming soonService: automation | ||||||||||||
| Waivers on sitePaper waivers and consents filled in at the entrance lengthen the queue. | |||||||||||||
| Tickets and passes only at the tillTickets, passes and vouchers sold only on site. | |||||||||||||
| Operations and service | |||||||||||||
| The game master runs the game by handTime, hints and puzzle state tracked on paper and several screens. | |||||||||||||
| Faults reported too lateYou hear about faults from customers or a note at reception. | |||||||||||||
| No view of occupancyNobody knows how many people are in the venue or in each zone. | |||||||||||||
| Manual entry and time controlChecking who came in and how long they have stayed is done by eye. | Tool Bandly Coming soonService: automation | ||||||||||||
| Inspections on paperDaily inspections and safety checklists are on paper or not done at all. | |||||||||||||
| Information lost between shiftsImportant information for staff gets lost between shifts and messengers. | |||||||||||||
| Back office and data | |||||||||||||
| Manual back officeDaily reports, till reconciliation, accounting exports and rotas done by hand. | |||||||||||||
| Systems that do not talkTills, booking, ticketing and attractions all run separately. | |||||||||||||
| No data for decisionsDecisions on prices, opening hours and investments are made by gut feeling. | |||||||||||||
| No contact after the visitOnce the guest leaves, there is no way to invite them back. | |||||||||||||
| For manufacturers and integrators | |||||||||||||
| Clients want gamification, you sell hardwareClients ask for scores, leaderboards and an app, and you have no software team. | |||||||||||||
| Every rollout from scratchSoftware and automation at each client is a separate project. | |||||||||||||
| Clients and service in email and spreadsheetsLeads, quotes, installations, inspections and service scattered across inboxes and sheets. | Tool Industry CRM Coming soon | ||||||||||||
| Clients ask for booking, wristbands and reportingClients want a complete solution, not just a device. | |||||||||||||
| Service hears about faults from the clientClient reports arrive by phone, without details or photos. | |||||||||||||
Owner, manager, marketing or technician — each has different problems.
See how we help each role at the venue.